Cynefin Framework

Are you one of those people who are able to approach each situation you face in the same way? Of course not. Few issues need complicated solutions, while some can be dealt with the most basic of steps. Sometimes, the concerns, which you encounter in business, will fall between those two extremes. Whatever the issues look like, which you’re experiencing in your organization today, Cynefin Framework could help you work towards a reasonable conclusion.

How does it work?

Instead of providing you with a problem-solving plan as is the case along with other tools, this framework helps you discover how you must be thinking about the issue in the first place. In most ways, this framework can be used to figure out how you must be dealing with an issue, and you could move into another problem-solving strategy if you want to get down to the business of searching a solution.

The core is divided into five contexts. The concept is to place the problem, which you’re experiencing into one of such specific contexts that will help you decide how that concern should be approached.

  1. Obvious Context

This is the content, which the majority of business managers and owners would want to see their issues fall into, as it going to take the least number of work to fix problems in this part of the framework.


  1. Complicated Context

Complicated issues are no stranger to organizations of all sizes and shapes, and such are problems, which are normally fixed by professionals in the particular field in question. For example, if you have a technical concern with your site, it’s more likely that the solution will come from someone in your IT Team. Even if you have enough decision makers and experienced managers outside of IT, these people will not normally have the expertise of the subject at hand, which is essential to make a smart move.


  1. Complex Context

Complex may seem like the same thing as complicated; however, these are two different areas. If you move into the Complex Context of the Cynefin framework, you’re dealing with issues, which might not have a clear solution. You don’t need an expert to solve this – you might only need more information and time. For instance, assembling a team will work to your advantage. With a team of skilled people working on the problem, you must be able to deal with the problem right away.


  1. Chaotic Context

It’s normally confusion, which reigns if you’re dealing with the Chaotic Context. Problems, which find themselves in this area of the framework have no certain link between cause and effect, and you might not have enough time to work through the information to find a good solution.


  1. Disorder

This is the last ground in the Cynefin Framework. One of the challenges, which is linked with this part is the fact that you might not know when you’re at this point. Thus, it’s the gathering of information, which must be prioritized once the disorder is taking hold.

To sum up, utilizing Cynefin framework is an excellent way to get started on the procedure of problem-solving. This process is not going to solve all your concerns from beginning to end – but it’s going to help you get moving in the right way.

— Slimane Zouggari