What is meant by it?
Helping heuristics will help people in understanding their patterns of interaction and what their habits are. They will get to know how they can change the way they work with others and make smart decisions without taking a lot of time.
How is it done?
Firstly, you will have to invite participants to observe the patterns of interaction and then reflect their patterns, which will help in asking and giving help. No tables or chairs are required, and everyone will have an equal opportunity to contribute. Groups of 3 will be formed. Two people will be playing the role of client and coach, whereas one will be observing them. There will be four rounds. In the first round, the coach will accept all the offers, whereas, in the second segment, the coach will take all the offers and guide the client. During the third round, the client with interjecting advice. In the fourth segment, both the client and the coach will accept all the offers from each other.
What is its purpose?
Helping heuristics can help in eradicating the common mistakes that people tend to make when giving or taking help from someone else. It helps in people understanding that they should not give unwanted advice to anyone. People will also be able to understand that if they need help they will have to trust the other person in letting them their story and what kind of help they need.
What are its Tips and Traps?
The trips and traps of helping heuristics are to make sure that every participant changes his or her role in every segment. People should trust each other when discovering new things together. Try to focus on the patterns that will help you in solving a challenge. Don’t ignore the subtle signs.
Examples – Where can it be used?
Helping heuristics is so agile that it can be used in the following circumstances:
- When ‘What I need from you’ or ‘Wise crowds’ is not able to achieve the intended purpose.
- In helping professionals renew their skills.
- To expand options for helping others.
— Slimane Zouggari